The Challenge of Automation

Factories and the global supply chain have become increasingly automated in the last few decades, changing the way billions of people work and live. But this process is largely hidden from us unless it is disrupted by the unexpected, by politics or weather—or by revelations about working conditions or the effects of massive corporations on small businesses. On this episode we talk to Nada Sanders, Distinguished Professor of Supply Chain Management at the D’Amore McKim School of Business at Northeastern University and author of the recently published book The Humachine: Humankind, Machines, and the Future of Enterprise, about the impact of automation and AI, and how humans and ethics must remain central to these processes.

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Transcript of The Challenge of Automation